When you have made your reservation ,you have an address on your property. You can reach it using Uber, Taxi, Bus or Tram. We need to call on number of your M&G agent 30 minutes before your arrival . Your agent will wait you on from side of the building. He is going to explain you everything in the apartment and will give you the keys. You are going to leave us security deposit and will need to sign electronic check in form .